- PAYMENT: A deposit of 40% of the total rent should be sent with the booking form. The balance of the rent, plus a returnable cheque for £50 damage deposit, is due 4 weeks before the “holiday start date” and this will be shown as the due date on the acceptance form. No further reminder will be sent. Failure to pay the balance by the due date will be deemed a cancellation. A booking is only firm once written acceptance has been made by the owners.
- WHAT IS INCLUDED: All linen and towels are provided (not beach towels), and use of gas and electricity is inclusive in the rent. Laundry facilities are available. Central heating is provided October – April.
- LATE BOOKING: If a reservation is made less than 4 weeks prior to the holiday start date then the full rent plus damage deposit is due at the time of booking.
- TELEPHONE BOOKINGS: Bookings may be made by telephone or e-mail but will be guaranteed for five days only, by which time the deposit and completed booking form will be required.
- CANCELLATION: A reservation is a legal contract and the whole rent is payable, even if the guest is unable for any reason to take up the reservation in full or in part. Provided we have sufficient notice we will endeavour to re-let the apartment and make a refund, after allowing for any additional expenses incurred.
- DURATION & TIMES OF LETTING: The apartment is available for occupation from 3pm on the “holiday start date” and must be vacated by 10am on the “holiday end date”. However, guests arriving early will be welcome to leave their luggage in the entrance hall (after 10am), returning later once the changeover clean has been completed.
- CONDITION OF LETTING: The apartment is let on the understanding that the accommodation is for holiday use only and that no right to remain in the accommodation exists for the guest or anyone in the guest’s party.
- PETS: No pets of any kind are allowed.
- CHILDREN: The apartment is not suitable for children.
- SMOKING: The property is a strictly no smoking apartment.
- NUMBER OF GUESTS: Accommodation is limited to the number of persons for whom the booking is made. Exceeding this number constitutes a breach of contract and the owners of the property have the right to terminate the booking immediately and all monies paid in respect of rent will be forfeit.
- CARE OF PROPERTY: Guests are responsible for the property during their holiday period and are expected to take all reasonable care of it and it’s contents. The apartment and all equipment must be left clean and tidy at the end of the holiday period. Although a “change-over clean” is included in the price, the owners reserve the right to make an additional charge against the damage deposit to cover additional cleaning costs if the apartment is left in an unacceptable condition.
- DAMAGE, LOSS & BREAKAGES: Damage, loss and breakages (including linen which is soiled to the extent that normal laundering cannot render it clean) are not covered by the rental. Please notify all such matters immediately to the caretaker so that repairs or replacement can be speedily effected, thus avoiding inconvenience to yourself and future guests. The cost of replacement or repair is payable by the guest (at the owners’ discretion) and may be deducted from the £50 damages deposit. The amount of damage deposit does not limit the guest’s liability to the owners in the event of serious damage being caused.
- CONSIDERATION FOR NEIGHBOURS: Guests are expected to behave in a reasonable manner with consideration for neighbouring properties (e.g. no excessively loud noise, especially after 10pm). In the event of any breach of this condition the owners reserve the right to take whatever enforcement action is necessary.
- NON-AVAILABILITY: If the property should not be available for the dates booked, owing to damage by fire, storm or for any other reason outside the control of the owners, then the full amount of any monies paid by the guest to them will be refundable. Any liability is limited to the refund of such monies.
- KEYS: The arrangement for keys will be notified with the Acceptance of Booking. Lost keys will be charged at £10.
- RESPONSIBILITY: It shall be understood that the person signing the Booking Form is the person who is ultimately responsible for all payments due and compliance with the Booking Conditions.
- COMPLAINTS: In the unlikely event of a complaint concerning the apartment, guests should contact the caretaker in the first instance. Should the issue remain unresolved the guest should contact the owners, prior to vacating the apartment.
Caretaker:
Mr Colin Whitworth
Flat 3, Cobbs Well House, 20 Place Road, Fowey
Mobile: 0779 209 2150
Owners:
Mr & Mrs Ken Shenton
Halsteads, Hoe Gate, Hampshire PO7 4RD
Tel: 02392 632807
